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~* Help/Frequently asked questions (FAQ) *~

BEFORE ORDERING GRAPHICS:

What is there to consider before ordering?
How do I order via PayPal?
Does your graphics work on a Mac/iMac?



WHAT IS THERE TO CONSIDER BEFORE ORDERING?

It is important that you read the rules carefully before ordering anything.

Currently all graphics come in zip format and are to be downloaded via internet, so please make sure that you can open such files. (See this page for more info.)

Also please read the other replies on this page, and you're of course always welcome to email me if something is unclear.




HOW DO I ORDER VIA PAYPAL?

Using PayPal is easy and secure.

If you have an account with them you can order from various internet shops without giving out your credit card information. You can also choose to transfer money to the account beforehand and use those funds to pay.

If you don't have an account you need to use your credit/debit card.

1) On the set's own product page (with the samples) scroll down to the blue 'Buy now via PayPal' hedgehog button. When you click on it you will see the shopping cart and what you have put in it.

2a) If you want to buy more sets click on of the two 'Shop at...' buttons and repeat the steps in #1. If you are ready to pay click on 'Checkout' to complete the payment.

2b) Regarding credit card: To pay with a card, on the PayPal page (after you have clicked on 'Checkout' in the shopping cart) click where it says 'Don't have a PayPal account? Use your credit card or bank account (where available). Continue.' Follow the instructions on the screen.

3a) If you purchased downloadable items the link(s) has been sent to your primary PayPal email address (if you don't receive it, check your Junk folder or contact me).

3b) If you purchased a CD, remember to email me your postal address and you should receive it within a couple of weeks.

If you have any problems, don't hesitate to ask!

Thank you!




DOES YOUR GRAPHICS WORK ON A MAC/IMAC?

GRAPHICS FOR DOWNLOAD: There usually are no problems for Mac/iMac users to order and use my graphics, but if you want to make sure, you can download and open this zip file.

GRAPHICS ON A CD: If you have MAC OS8 or above, a CD shouldn't cause you any problems. I have tried it myself on MAC OS9 and it worked just fine. :-) If you have an older OS, I recommend that you if possible borrow a CD from someone using PC and try it before you order.


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Copyright © 1997 - 2017 Helena Normark/Graphic Garden®.
Please note that the graphics used to decorate this site are my personal property.